Community Health Coordinator

· Montreal, Quebec
Employment Type Full-Time
Compensation $26.40 hourly

Indigenous candidates are strongly encouraged to apply.


The opportunity


As a part of the PAQ team, you will be joining a group of individuals who are committed to helping change the lives of Indigenous men and women in Montreal. Working closely with community members to meet their long-term goals, you will have the opportunity to see the life changing benefits of your work on a daily basis. Working with dedication to PAQ’s mission, you will have access to the support of team members as well as training in the areas of intervention, suicide prevention, trauma informed approaches, First Aid and Indigenous cultural knowledge.


What you’ll be doing


The person in this role works in close collaboration with the Patient Care Coordinator at the CHUM to support First Nations, Métis and Inuit women and men experiencing homelessness or at risk to help them access holistic and culturally adapted physical and psychological health services. The role will require some street work with the urban indigenous population, as well as training and communication with frontline PAQ intervention staff and partners to improve knowledge of the program. The role will presents a unique combination of coordinating project design, outreach, and follow-up for participants of the program. Working with individuals with chronic addictions, and mental health challenges, and serious illnesses can be part of the workload that requires strong crisis management skills. This person uses a culturally appropriate approach that encompasses Indigenous traditions, culture and worldview.


Duties and Responsibilities


Preliminary Outreach and Coordination for Project Design

  1. Provide information, training, and set up communication channels with front line workers at PAQ and other Montréal-based Indigenous community organizations serving persons experiencing homelessness about the new program and available services. 
  2. Provide culturally sensitive outreach to Montréal’s Indigenous homeless and at-risk community to increase understanding of the barriers to health services and build confidence in health services.
  3. Create a network of cultural resources, reflecting the diversity of the Montreal Indigenous Community, to support patients at the CHUM hospital (including Elders, spiritual guides, and translators.)
  4. Organize workshops and sharing circles with community members facilitated by Indigenous elders to share fears and concerns about accessing health services and facilitate open dialogue. 
  5. Facilitate participatory processes to involve community members in the program design to improve quality of care at the hospital that is aligned with cultural values and world views and adapted to realities of persons living in precarious situations.

Follow-Up

    1. Provide holistic and comprehensive case management service to shelter participants and outside referrals that need health services
    2. In collaboration with the participant and CHUM’s Patient Liaison, design an action plan tailored to their individuals' realities and that meet their health needs
    3. Build knowledge and networks of other partner services, programs, and resources to support referrals, and follow-up.
    4. Establish a bond of trust with participants through active listening and positive interactions
    5. Maintain case files
    6. Update and manage statistics and produced monthly activity reports.


    What we’re looking for


    Skills and Experience

    1. Minimum 2 years of work experience in a similar intervention / social work role or other related fields, preferably in the Indigenous community sector or with people experiencing homelessness or the health service sector
    2. Knowledge and understanding of the impact of intergenerational trauma and ongoing realities in Indigenous communities, urban barriers and Indigenous social issues.
    3. Basic knowledge and understanding of healthcare (hospital, private, or community setting) or strong willingness to learn
    4. Experience as a facilitator and/or trainer.
    5. Bilingualism is preferred: fluency in spoken French and English; knowledge of at least one Aboriginal language is an important asset
    6. Ability to effectively use Microsoft Suite (Word, Excel)


    Other Requirements

    1. Flexible schedule (some evening and weekend activities)
    2. Driver’s license is an asset


    Additional Information

    • Full-time (35 hours/week), temporary 12-month contract with a strong possibility of renewal
    • Downtown Montréal at PAQ with up to 40% outreach work.  This role requires the employee to work on site and at the CHUM nearby, with occasional street work as needed.
    • $24/hour base salary + 10% COVID bonus during Montréal state of emergency $26.40
    • Group health insurance plan

    Thank You

    Your application was submitted successfully.

    • Location
      Montreal, Quebec
    • Employment Type
      Full-Time
    • Compensation
      $26.40 hourly