Permanent Housing Coordinator

· Montreal, Quebec
Employment Type Full-time temporary
Compensation $23/hour

Job Purpose 

Reporting to the Housing Manager, the Permanent Housing Coordinator works closely with other service coordinators to develop and support permanent housing solutions for PAQ community members. They provide hands-on coordination and support to two key PAQ permanent housing options: 1) Projet Logement Montréal (off-site housing), and 2) PAQ House (on-site permanent housing). The Permanent Housing Coordinator also plays a front-line intervention role, offering psycho-social support to First Nations, Metis and Inuit women and men living in PAQ permanent housing. Finally, the person in this role works closely with the Housing Manager to supervise and mentor the PAQ House intervention team. 



Projet Logement Montréal (PLM) Coordination  

  • Serve as coordinator and liaison with PLM staff
  • Accompany community members to prepare and submit their PLM housing applications; provide follow up with PLM staff
  • Work with Indigenous partner organizations to recruit candidates for PLM units 
  • Provide visits and follow up with PAQ community members in PLM housing to support integration, and then on an as-needed basis

Direct Intervention 

  • Establish a bond of trust with PAQ house residents using a culturally adapted approach. Foster the creation of a safe and welcoming community
  • Meet regularly to support the (non-MAP) residents of PAQ House to develop abilities and skills required to live autonomously in supportive housing
  • Promote a healthy lifestyle and provide counselling and intervention support and follow-up on immediate and longer-term goals such as housing, health care, employment, finances and other basic needs. Design intervention plans with residents tailored to their individual needs and that meet their objectives; provide support and encouragement to residents to implement their plans
  • Support intervention workers to provide crisis management on mental health issues, and conjugal and other forms of violence
  • Encourage residents to develop within the PAQ community, performing mediation when necessary, between residents
  • Ensure compliance with PAQ House policies and protocols by residents
  • Build knowledge and networks of other partner services, programs, and resources to support referrals, and follow-up
  • Maintain clinical case files

Building Management 

  • Support in ensuring cost-effective management of PAQ House

PAQ House Coordination 

  • Develop and update PAQ House permanent housing criteria, tools, policies and protocols 
  • Coordinate referral, application/in-take, selection, move-in & integration processes 
  • Update and manage statistics and produce monthly activity reports
  • Oversee on-site security staff at PAQ House
  • Represent PAQ on relevant external committee when requested

Intervention Team 

  • Provide intervention support and coaching to the PAQ House intervention team (approx. 10%-15% time on the floor)
  • Produce the intervention team schedule and approve bi-weekly time sheets for staff
  • Coordinate and track all HR-related matters for intervention workers
  • Recruit PAQ House intervention workers and other staff 
  • Establish, communicate and ensure compliance of PAQ house COVID-19 protocols

Required Values and Attributes 

  • Understanding and commitment to social justice and reconciliation for Indigenous peoples in Canada
  • Integrity, empathy, and dedication to PAQ’s mission 
  • Persistence in resolving issues


  • Strong knowledge and understanding of the impact of intergenerational trauma and on-going realities in Indigenous communities, housing barriers, and Indigenous social issues
  • 3 years’ experience working in social housing; at least 1 year in a coordination or administration role
  • 2 years’ intervention/social work experience, preferably with Indigenous peoples or within a social housing context 
  • Bachelor’s degree in Social Work, Public Administration or related field, or equivalent work experience  
  • Practical knowledge of, and direct experience with, OMHM/PSL programs and processes
  • In-depth knowledge of community and governmental services in the areas of housing, health and justice in Montréal
  • Conversational French and English; solid writing skills in at least one; knowledge of an Indigenous language, an asset
  • Experience in building management an asset
  • Ability to motivate and to inspire others to participate and engage 
  • Strong organization and time management skills 
  • Experience in mediation and or cooperative living
  • Current first-aid certificate, an asset 

Other Requirements: available evenings & weekends  

Contract: 35 hrs/week, one-year contract (renewable)

Location: Downtown MTL at the PAQ House. This role cannot be carried out remotely.

Remuneration: $41,860/year ($23/hr) + 10% COVID bonus + health insurance plan


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  • Location
    Montreal, Quebec
  • Employment Type
    Full-time temporary
  • Compensation